Privacy Policy

Our Commitment to Our Donors

Terms and Conditions

We will not sell, share or trade our donors’ names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations.

This policy applies to all information received by Lutheran Elderhood Foundation/Lutheran Home at Concord Reserve, both online and offline, on any Platform (“Platform”, includes the Lutheran Home at Concord Reserve website and mobile applications), as well as any electronic, written, or oral communications.)

To the extent donations are processed through our secure third-party service provider (“Braintree- a PayPal Service”) our donors’ information will only be used for purposes necessary to process the donation.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number: (440) 871-0090, ext. 2614 or foundation(at)


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact our Compliance Officer immediately via telephone at (440) 871-0090, ext. 2601

Last updated April 2019